Home	Tutorial	Online Casino Reviews	Best Online Casinos	Casino Software	Casino News

Online Casino Gambling --- Casino News

Neteller Announces Release of Funds

Neteller is one of the first companies to come out on the other side of United States Department of Justice investigation, and though it took a couple of weeks, the company is beginning to repair the relationship with the companies U.S. and international online casino related account holders. In mid-July the U.S. Attorney’s Office, and Neteller spokespeople announced that Neteller reached a settlement with the USAO and could subsequently now release the funds that were frozen at the beginning of the investigation in relation to criminal fraud and money laundering because of the online casinos ban in the U.S.

Since the online casino player accounts were frozen in January, most players were just looking for a little more information along the way than what they got. Even considering that the company was under USAO most agree that Neteller dropped the ball with the infrequent and uninformative messages to players wondering when the company could and would release funds.

To begin making amends with online casinos players the CEO of Neteller, Ron Martin, addressed all of the companies account holders to formally apologize, and to announce that the company had already begun to disperse the frozen monies. Martin went on to address other concerns that many in the online casino industry had raised on blogs and gambling forums. He noted that the company had followed the public opinion sites and was aware that many players were dissatisfied with how the situation was handled but that the investigation with the DoJ required sensitivity.

Another key part of Martin’s address to online casino account holders via a YouTube video was the fact that Neteller acknowledges that it will have to work to regain the trust of account holders – many of whom have gone so far as to propose a class action lawsuit against Neteller because the company is not paying interest on any of the frozen account money.

And though some in the online casinos industry, and previous Neteller users still have questions that were not addressed, the personally address by Martin was a great way to begin to heal the company’s relationship with its users. Those interested in watching Martin’s address should visit here: http://www.youtube.com/watch?v=2sT3HlcDE4c